Cohen Highley Lawyers While we have a competent internal technical support team to service most of our enterprise needs, I rely on Western I.T. Group to provide specialized technology consulting to augment my staff’s capabilities. In Jan 2009 we contracted WITG to swap out our Meridian PBX for a new IP communication system supporting 90 IP phone extensions with PRI network connection as well as SIP trunks. The cut-over was virtually painless and WITG solved the few installation problems very efficiently. The system has proven to be been very reliable, stable and easy to administer. WITG is a pleasure to work with. I am extremely impressed with their prompt service and technical expertise. Will Church, Systems Administrator, Lawyers’ Resource Centre, London ,ON.
Rocky’s Harley Davidson We have been a client of Western I.T. Group since 2005 and are more than pleased with their service and support. Dan Martens and his group developed and delivered practical and cost effective software solutions to manage our inventory as well as enable us to realize significant cost savings with our telecommunications services. I consider the Western I.T Group my own technical staff and trust them entirely to understand and support our business operations needs and manage our technology applications. Brian Jacobs, Controller, Rocky’s Harley Davidson. London ON.
Skyline Elevators – London Western IT group installed a new mission critical telephone system into our premises in March 2010. The system supports all of our communications applications, and has met all of our expectations for reliability and service. The system is providing a significant savings on our telephone bills and great functionality to improve staff productivity. The system install went very smoothly with no significant disruption of service. I am totally confident in Western I.T Group’s capabilities to help us continue providing our customers with the best in quality care and service. Scott Miller, President Skyline Elevators
Windley Ely - London Tim Farmilo at Western I.T. Group Inc. helped us implement and integrate our own custom enterprise accident claims management software, that we have in turn allowed our clients access to via the internet. Western I.T Group takes care of our computer network and all related infrastructure. They always have a cost effective and appropriate solution to address our needs and deliver on their promise. No problem is too small or too large for them to tackle. Sam Ely - President, Windley Ely
Doug Coleman Trucking Ltd.
The telephone communications system is our life-line in the logistics business. We contracted with SuperTech Inc. and Western IT Group to provide a complete enterprise telephone system when we relocated our head office. The system covers our entire multi-site operations across S. Ontario, converting from older independent telephone systems to a unified VoIP system. The system was well planned with our I.T team and was implemented without any interruption to our service. The system has definitely improved inter-office communications and productivity and as a bonus we save $$. We can certainly recommend Supertech and Western I.T Group to provide quality service and support.
We converted our phone service to Western IT Group’s VoIP service several years ago to improve office communications and reduce monthly operating expense. We have been pleasantly surprised with the ongoing savings from their hosted PBX service, saving well over 50% on our phone bill. We are very pleased with the quick response of Western IT Group to accommodate changes to the way the system handles our calls. The phone system does everything we need very well. I would certainly recommend them to any small business owner that is looking for an alternative to the traditional phone companies. Jim Deacon, Deacon Flooring
Great Lakes Copper
Western I.T. Group installed Great Lakes Copper's new unified communications telephone system in our London operations to replace our aging Nortel in the front offices. They were able to inter-connect the new system to our old Meridian in the factory, convert and restructure our legacy phone services to save us a huge amount on our communications expenses through Western I.T. internet phone services. The transition to the new hybrid system worked flawlessly. We are impressed with the quality of service, timely support and Western I.T. Group's expertise to deliver the solution they promised. Lorna Link, I.T. Manager
Harman Heavy Vehicle Specialist
We have recently purchased a SIP conversion from the Western I.T. Group Inc. and they are now our telephone company. To reiterate our decision in this system purchased, we have been extremely satisfied with the professionalism of the sales proceedure. The installation process was very smooth and all done in a timely manner. The service was connected to our existing Nortel phone system and the functionality of it has stayed the same.
The SIP Conversion is very cost effective and has cut our monthly telephone bill by about 70% and our return on investment was very quick. We, Harman Heavy Vehicle, would recommend the products and service from the Western I.T. Group Inc. and if we had to do it again we most definitely would. Werner Ostermann, I.T. Manager
A&M Truck Parts Our business requires our team to flexible and efficient when communicating to our customers, team members and prospective clients. The VOIP phone solution technology that Western IT Group offered was a great fit.
Beyond significant cost savings, the phone features we now have access to streamlines our entire operation and addresses the changing needs of our business.
I am happy to encourage all business owners to reach out the Western IT Group to see if there is fit for their respective needs as well. Mike Croft